The Pilot Shirt

My new favorite shirt.
1 became 10 very quickly.
Quality. Value for money. Excellent product innovation. Great customer service.

There was a tear on the garment when I first opened it…

Love it. Fits great. Bought the wrong size the first time but the 4 fits him well. My husband is between a large and XL in regular clothing. Large too tight XL too loose so this really works for him.

My husband is a professional acrobat with wide shoulders/ large chest and a tiny waist, and it is hard to find shirts that fit him well (usually he always has to have them tailored), so I had high hopes for TS when I ordered this for his Christmas present. He is quite short and usually a size S, which TS customer service confirmed based on his measurements. However, the Pilot shirt was extremely baggy on him and the sleeves were long and also very wide. The shoulder width was perfect. I explained this and sent pictures to customer service and asked if it was worth trying the size below or if the shoulders would be too small. They said to try XS. I got the stretch poplin in XS thinking that maybe the stretchy material would also work better. However, this was way too small on the shoulders and the sleeves were too short, whilst it was still baggy on the waist. Now I am having to return the shirt again. I wish that, instead of recommending the smaller size which was so much smaller on the shoulders, customer service had suggested the $50 rebate that I just saw in small print (in case the shirt is not a perfect fit but you still want to keep it). We would have kept the first shirt and used the $50 to have it tailored to be a true slim fit. Now I've wasted a bunch of time with exchanges and returns +postage fee and am back to square one with no xmas present for hubby. I like the idea of the zipper and the quality seems good, the fit just didn't live up to my expectations at all.

TOO SNUG